Delete your account
You can delete your Anew account and data at any time.
In the app
- Open Anew and go to the Profile tab.
- Tap the settings icon (top right).
- Scroll to Account and tap Delete account, then confirm.
Without the app
Email support@anewdating.com from the email address you sign in with, with the subject "Delete my account". We'll confirm and delete it within 7 days.
What happens
- Your profile is hidden from everyone immediately and you're signed out.
- After 7 days, we permanently delete your account: profile, photos, likes, matches, messages, settings and sign-in. If you change your mind, sign back in within those 7 days and tap "Keep my account".
- Selfie photos are never kept; they're deleted right after each check.
What we keep
If you were part of a safety report, the report and an encrypted copy of the conversation are kept while it's reviewed and for up to 1 year after it's closed, to protect members and meet legal obligations. Nothing else is kept.